Question 1

How quickly can you respond to a walk-in cooler emergency?

Accepted Answer

We understand that a down cooler means spoiled inventory. We prioritize emergency cooler and freezer repairs and aim for same-day or next-day service. Call us immediately if your cooler stops holding temperature.

Question 2

What temperature should a walk-in cooler hold?

Accepted Answer

Walk-in coolers should maintain 35–38°F (1.5–3.5°C) for food safety. If your cooler is fluctuating outside this range, it likely needs a refrigerant charge, a compressor check, or an evaporator cleaning.

Question 3

How often does a walk-in cooler need maintenance?

Accepted Answer

We recommend quarterly maintenance including coil cleaning, refrigerant level checks, door seal inspection, drain line clearing, and electrical component testing. Regular maintenance prevents costly breakdowns and keeps your food safe.

Question 4

Can you install a new walk-in cooler in my restaurant?

Accepted Answer

Yes. We install complete walk-in cooler systems including the box (panels, doors, floors), refrigeration equipment, and temperature controls. We work with you and your contractor to integrate the cooler into your space.

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